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Citroën recall: points to clarify

In recent days, Citroën has announced a major recall of more than 600,000 Citroën C3 and DS3 vehicles manufactured between 2009 and 2019 and sold in certain European Mediterranean regions, including the South of France.

This campaign aims to prevent problems associated with original Takata airbags, a situation that has led to numerous similar campaigns by other manufacturers in recent years.

An essential safety measure

Citroën recently sent a letter to its customers warning them to "immediately stop driving their vehicle". This draconian measure concerns owners of C3 and DS3 models produced between 2009 and 2019, due to a problem with airbags supplied by the Japanese manufacturer Takata. These airbags, already known for their defects which led to Takata's bankruptcy, present an increased risk of failure.

This massive recall affects more than 600,000 vehicles in Southern Europe, the Middle East and North Africa. In France, the exact number of vehicles affected is 181,734 Citroën C3 and 65,149 DS3. The south of France is particularly affected by the high temperatures, which accelerate the degradation of the gas contained in the airbags.

Naturally, the letter is causing a great deal of concern among the owners concerned, who, in addition to the risk to their cars, are being deprived of their ability to drive. Given the volume of vehicles involved, Citroën has reacted swiftly, but there is inevitably a delay before the operation can be carried out, which adds to the anxiety. Customers should contact the Citroën network for detailed information on the necessary repairs and alternative mobility solutions available free of charge.

Potentially hazardous airbags

Takata's airbags contain propellant, a chemical propellant that degrades over time. In the event of a serious accident, this degradation may cause the airbag to over-deploy during deployment, increasing the risk of injury to vehicle occupants. Although no major incidents have been reported on the Citroën C3 and DS3, the brand has taken the prudent decision to identify and list all affected vehicles.

It is important to note that Citroën is not the only brand affected by Takata airbag problems. Many other manufacturers such as Audi, BMW and Toyota have also launched recall campaigns to replace these potentially dangerous airbags. Following Takata's bankruptcy in 2017, manufacturers have a duty to respond and protect their customers.

A rapid and effective response

Citroën stresses the importance for owners of affected vehicles to contact their authorised repairer immediately. The necessary work will be carried out free of charge and the steps to be taken are clearly explained on the Citroën website. Citroën is going one step further by offering loan cars to owners who have to take their affected vehicles off the road to minimise the inconvenience caused by this measure.

It is essential for all owners of Citroën C3 and DS3 manufactured between 2009 and 2019 to check whether their vehicle is affected by this recall. By promptly complying with the brand's instructions, owners can ensure their own safety and that of their passengers. Citroën is aware of the anxiety that this situation may cause and openly supports this recall campaign and undertakes to replace the airbags free of charge.

Conclusion: Safety first

This situation, although worrying, demonstrates Citroën's determination to put the safety of its customers first in the face of potentially dangerous defects. By taking swift and decisive action, Citroën is reaffirming its commitment to the safety and well-being of its customers. For more information and to check if your vehicle is affected, please visit the official Citroën website or the government's Conso Recall portal.

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